CJ Electic - Logan, Utah

478 West Center Street

Logan, UT 84321

(435) 787-1865

We had some issues with some outlets/wires/lights in our home and were concerned about voles getting into our crawlspace. Our original theory was that the voles had eaten through some wires.  This was mainly due to us trapping, capturing and seeing the voles in the crawlspace.  We could also hear them in the walls during winter, so we knew they were getting in somehow and wanted to make sure our house wasn't going to burn down.

After waiting close to a year to call someone, we finally called around.  I wound up spending about 30 minutes on the phone just trying to get in contact with an electrician at 10:30am on a Tuesday.  For some reason, no one wanted to answer their phone.

About 10 minutes after I called CJ Electric, an unknown number called my phone.  I answered and it was a guy from their company calling me.  At first the conversation wasn't even a conversation, it consisted of me saying "Hello?" numerous times and him talking in the background to someone else.  When he finally deemed to actually get on the phone, I explained our issue and wanted to know their prices/schedule.

According to the man I spoke with, their technicians cost $60 per hour and their assistants cost an additional $30 per hour.  When I said I was just looking for a quote, he said that the assistant would be required to attend with him.  I am not a fan of this, but decided to go along with it.

When it came to scheduling, he was very shady.  He wouldn't provide an exact DAY he would be there.  His response to when he was available was: "I can be there sometime this week, make sure you are home."  For an ENTIRE week??  Not going to happen with 3 kids, another on the way, and my husband working full time.  He couldn't tell me even the day he wanted to show up!  So, I'm supposed to be around (stuck in the house) ALL week so he can get his overpriced butt to my house?  I asked him to come whenever was convenient for him but to please call in advance, so that someone could be home.  You'd think I dropped an atom bomb on his head, what with the attitude he gave me.

I wound up calling another company.  They saw us the very next day (with no word from CJ Electric, we called and cancelled their "week long appointment") at their EXACT time they said they'd be here, and only charged us $39.00 for the entire duration of their stay.  We wound up hiring them on the spot to fix our problem, and it was completed within 15 minutes (something about loose wires in our control box).

My husband thinks this is a scam.  He thinks this is probably some dude running his own business and dragging his son along with him as his "apprentice".  We were NOT happy to be almost charged DOUBLE for a quick inspection.  We tried to get out of the apprentice coming, but apparently that wasn't even an option.  It doesn't help that their scheduling wasn't even a schedule or that the guy treated me like a complete moron on the phone.

We won't be referring them to anyone else we know.

STL Warranty AKA (856) 295-5565

I have always been on the national "Do Not Call" list for ALL of my phones (since 2009, and I re-signed up for it last week even though I don't need to).  We have one technical credit card, still.  It is a Military Star card.  We are current on our mortgage, Military Star card, and other household bills.  There is no reason for anyone to be calling us about bills or anything else.  We always pay our bills with money orders and do NOT attach anything to our bank accounts, as we had problems in the past with people taking out money they weren't owed yet.

Thus, there is absolutely no reason for anyone of an unknown company or "bill" to be calling us.  We never fill out any mini-forms in malls or tell people they can forwards our information.  When we are asked at stores for our phone number, we give them 123-456-7890 as our number.  We do not share our personal information, and never have.  We tend to be over-cautious, and some people find that a little odd...until...you see why we do it.

I have been receiving calls from (856) 295-5565 since December 22nd, 2014.  I assumed it was the doctor or hospital trying to contact me, but didn't answer as they didn't leave a message.  (Even my answering machine doesn't say our names or personal information on it.)

Here is my call log on JUST my phone (They also call my unused Comcast house phone AND my husband's cellphone.  We don't even have a phone to answer the Comcast calls, but it pops up on my TV screen):

Dec 22, 2014 -
9:15 am   Missed call
9:16 am   Missed call
1:23 am   Hang up call (rang for 4 rings, then they hung up)

No messages left.


Dec 23, 2014 -

8:14 am    It's too early to be getting calls, and cancel the call without answering.



Dec 29, 2014 -

11:20 am  I accidentally answer this call.  Thought it was my kidlets' school.  Was not, and this woman knows my first and last name (how??).  She asks if I am interested in lowering my car insurance rates.  I am not, as we have USAA insurance (which they apparently don't seem to know)...and it is at rock bottom prices for military service members/long standing customers.  I try to tell her to stop calling me, that I am on the DNC list and not interested, but she claims she "cannot hear me"...even though I can hear myself in her speakers.  I hang up, after getting really frustrated.  The calls lasts a total of 3 minutes.


Dec 30, 2014 -

2:08 pm  Missed call

I am actually getting aggravated by their calls now and start looking into who they are.


Dec 31, 2014 -

7:35 am   Missed call
1:41 pm  I cancel the phone call and don't even bother to pick up.  This sends them to voicemail, again.

I block their number via my IPhone and the online phone company website.


From here on out, these are calls that are automatically cancelled and not technically received.  They still show up on my phone as "missed calls", which is annoying.  I also get to hear my phone ringing, which is super irritating and no - I can't make it stop, even if I am auto-blocking their calls.


Jan 7, 2015 -

4:25 pm    Cancelled call.  Seems like they are trying to reach me at different times now, to see if I will answer.  Obviously, this isn't going to work.


Jan 8th, 2015 -

9:48 am   Cancelled call.
5:01 pm   Cancelled call.  Why is this call center even open at this time?


Jan 12, 2015 -

1:14 pm   Cancelled call.


Jan 13th, 2015 -

9:07 am  Cancelled call.  It's my son's birthday.  No way I am letting these people ruin it.



In the past 22 days, I have received 13 calls on JUST my cellphone and these are just the ones I have been keeping track of.  They don't seem to call on weekends, which provides some sort of relief.  They also didn't call on the actual holidays.  Phew.

We have not signed up for anything new in the past 3 months.  We have not asked for information on car insurance OR life insurance quotes.  We are simply NOT interested.

If you do a quick google search of their number, you will see that this is an old company that was "revamped" into a new one.  Apparently, they were closed down under a different name and re-opened under the STL Warranty company name.  They have been harassing people for years, and even with numerous reports to the FCC...they are still operating.  I have reported them myself, and they continue to call me.

There is little for me to do, at this point.  I have blocked their numbers on our cellphones.  I have yet to do it for our comcast number (I don't even use this number, so whatever).  I am hoping they get the non-subtle hint to stop calling.  I have already told the woman to stop calling, etc, but that just made them start calling more...so.....I'd suggest just don't answer their phone calls, or they will consider it a "contact made" (aka we got this person on the phone, time for the hard sell!!).


Update 1/29/2015:

Still receiving these phone calls. Not happy about it.  Here is more of my list.


January 14th, 2015 -

5:05 pm    Missed/Blocked call


January 15th, 2015 -

3:20 pm    Missed/Blocked call


January 16th, 2015 -

10:35 am    Missed/Blocked call
3:50 pm    Missed/Blocked call


January 19th, 2015 -

4:03 pm   Missed/Blocked call


January 20th, 2015 -

11:02 am Missed/Blocked call


The last call I received was on January 20th, and I think they are FINALLY done harassing us.  My Comcast phone number STILL receives calls from them, but...like I said...it pops up on my TV that they called and that's that.  We don't answer it (nor can we).  My husband received HIS final call January 23rd.  So far, everything is all quiet.  Phew.  Glad it's mostly over.